From the front line
To enterprise leadership
To OMNITASK
The experience came before the company.
25 years across retail, sales, commercial, operations and transformation — including 9 years at Samsung UK — shaped the experience behind OMNITASK.
30 minutes. No obligation. Start with the challenge, not a sales pitch.
Experience behind OMNITASK
These figures relate to the founder’s career prior to and including the establishment of OMNITASK, rather than OMNITASK’s corporate trading history. The engagement figure relates to OMNITASK’s first year of trading. Company names appear as employment history and do not imply current affiliation or endorsement.
From the front line
to OMNITASK.
25 years of learning how businesses really execute. I started on the retail front line and progressed through store operations, field sales, national accounts, commercial leadership, channel operations and enterprise transformation. Each role added another piece of the execution puzzle.
Explore the journey to see what I was responsible for, what it taught me and the capability it helped build.
Swipe the timeline →
Customer Advisor · Front-Line Retail
My introduction to retail while studying — working directly with customers and seeing how availability, service, store operations and everyday execution shape the customer experience.
What it taught me
The customer experiences the execution, not the strategy. Small operational details directly affect trust, experience and performance.
Department Manager · Retail Operations
Progressed into retail management, leading the Teentronics and Outdoor departments through demanding peak-trading environments.
What it taught me
Plans only work when people can execute them. Clear priorities, standards and leadership become critical when volume and pressure increase.
Sales Manager · Premium Retail
Managed Toys and Nursery Furniture within one of the world’s best-known department stores, where customer experience and execution standards were exceptionally high.
What it taught me
Execution quality shapes brand perception. Premium positioning has to be reflected in every detail of the customer experience.
Key Account & Field Sales Management
Worked across Foodservice and Convenience channels, developing commercial relationships and translating brand priorities into execution across fragmented customer environments.
What it taught me
You can’t directly control every execution point. Strong outcomes depend on influencing partners, creating clarity and maintaining consistent standards.
National Account Management · Argos
Managed the Argos online and catalogue relationship, including ranging activity and the launch of the web shop.
What it taught me
Great execution connects commercial, digital and customer thinking. Channels may differ, but the customer journey still has to work as one.
Divisional Sales Management · B&Q
Led performance across 76+ B&Q stores, helping increase market share from 7% to 13% in 18 months through focused commercial and retail execution.
What it taught me
Scale needs visibility and repeatability. Performance improves when clear priorities are translated consistently across an entire estate.
National Sales Manager · Consumer Growth
Led a national organisation of 120+ colleagues supporting NOW TV consumer growth, with responsibility spanning resource, store selection, sell-out and performance.
What it taught me
National execution is an operating system. People, locations, incentives, coaching and performance management have to work together.
Channel Sales Manager
Owned commercial performance across EE and Vodafone retail, online and contact-centre channels, delivering 15% year-on-year sales growth through integrated planning and execution.
What it taught me
Commercial strategy and operational execution cannot be separated. The strongest plans connect partner priorities, customer experience and measurable performance.
Senior Channel Sales Manager
Led retail sell-out and go-to-market execution across 4,000+ third-party locations, including eight flagship product launches and national partner enablement.
What it taught me
Consistency becomes harder as scale increases. Successful launches need clear standards, strong partner alignment and disciplined execution.
Head of Channel Operations
Led partner contact-centre sell-out and advisor engagement across 40+ UK and offshore sites. During Covid, created Virtual SPS to keep remote advisors connected and selling — recognised with Samsung Europe’s President’s Award in 2021.
What it taught me
Constraints can force better operating models. Technology, people and process can be redesigned quickly when the traditional model stops working.
Head of MX Operations
Led UK operations for Samsung Mobile across 2,800+ retail locations, spanning compliance, maintenance, fulfilment and 3PL warehousing. Accountable for flagship launch readiness, operational governance, vendor management and the development of Samsung UK’s retail compliance process and solution.
What it taught me
Complex programmes need one version of the truth. Visibility, ownership and fast intervention are what turn strategy into reliable execution.
25 years of experience.
One idea.
Over my career, I saw the same challenge from almost every angle — customer, store, field team, national account, partner, commercial function and enterprise leadership.
Strategies were rarely the problem. The difficult part was turning them into consistent execution across people, partners, technology and operations.
That’s why I founded OMNITASK.
To create an Enterprise Execution Partner that doesn’t stop at the recommendation — but helps organisations design the solution, connect the capabilities and deliver the outcome.
Twenty-five years, six chapters
- 2001–2009Front line & retail operations
- 2009–2013Field execution & national accounts
- 2013–2016Multi-site & national performance
- 2016–2019Channel strategy & go-to-market
- 2019–2025Enterprise operations & transformation
- 2025–Enterprise execution partner
Real experience.
Real scale.
These figures relate to the founder’s career prior to and including the establishment of OMNITASK, rather than OMNITASK’s corporate trading history. The engagement figure relates to OMNITASK’s first year of trading. Company names appear as employment history and do not imply current affiliation or endorsement.
Experience became capability.
- Commercial leadership
- Retail & channel
- Operations
- Transformation
- Partner ecosystems
OMNITASK
- Consulting
- Precision Rework
- Retail
- Digital
- Logistics
Every OMNITASK capability is grounded in a practical understanding of how complex organisations actually operate.
Explore Our Solutions →“I started my career on the shop floor and spent 9 years at Samsung. Twenty-five years later, I founded OMNITASK to do things differently — combining enterprise experience, practical execution and the right specialist capabilities to help organisations turn ambitious plans into measurable outcomes.”
Kishan ThakrarFounder, OMNITASK
25 years built the experience.
Your challenge is what comes next.
Bring us the objective, challenge or execution gap. We’ll explore how the experience, capabilities and delivery model behind OMNITASK can help move it forward.
30 minutes. No obligation. Start with the challenge, not a sales pitch.